Policies

Returns & Exchanges
If for any reason you are unhappy with your order, please call us at 405-633-0358 or email us at elevatedcandles@gmail.com within 15 business days of receipt and we will be happy to assist you.

Returns are accepted within 15 business days for a full refund or exchange and must be accompanied by the original receipt.  We do not accept returns or exchanges on items that have been used or altered.  For any questions regarding returns, please contact us.

Damaged Goods
While we do our very best to make certain that your merchandise arrives safely, we have no control over the handling of your package once it leaves our workshop.  In the unfortunate event that some of your merchandise is damaged during shipping, please contact us within 48 hours at 405-633-0358.  Please do not discard the damaged items until speaking to us so that a claim can be filed with the shipping company.