If you have a question that isn't listed here, please contact us at info@elevatedcandles.com and we'll be happy to help!

    • What is soy wax?
      Soy wax is a vegetable wax made from the oil of soybeans. After harvesting, the beans are cleaned, cracked, de-hulled, and rolled into flakes. The oil is then extracted from the flakes and hydrogenated. The hydrogenation process converts some of the fatty acids in the oil from unsaturated to saturated. This process dramatically alters the melting point of the oil, making it a solid at room temperature. The leftover bean husks are commonly used as animal feed.
    • Why soy wax?
      A soy candle burns cleanly and slowly, but soy's greatest advantage is that it is completely renewable. While the global reserves of oil shrink and paraffin prices increase, the only limit to the soy supply is how much we choose to grow. The soy that is used in our candles was likely in the ground less than a year ago. And chances are that same field is growing more soy for the candles to be made in the future. In addition to sustainability, our soy is U.S. grown, eco-friendly, and carbon neutral.
    • Why do you use wine bottles?
      We use wine bottles in place of traditional containers to help reduce the environmental impacts of production and consumption, as well as reduce waste, save energy and create more opportunities for our future economy.  
    • Where do you get your wine bottles?
      We collect wine bottles from local restrauntants, bars, our family, and friends, in order to reduce waste within the community.  See the Contributors page for a growing list of our recycling partners.
    • How do you cut the wine bottles?
      We use a wet tile saw to cut our bottles, then we bevel the inner and outer edges of the rim to remove any sharp edges.  Learn more about our process.
    • What do you do with the bottle tops?
      We recycle all of the glass we can't use with The M.E.T..
    • Are your wicks lead free?
      Yes, all of our cotton wicks are lead and zinc free.
    • Are your candles soot free?
      Yes, when following proper candle maintenance, any candles can be soot free.
    • What is candle maintenance?
      A great candle should be cared for in the following ways. Many of these steps will increase the life of your candle and ensure a better candle experience.
      1. Place your candle away from drafty areas to avoid flame flickering.
      2. Trim the wick to ¼ inch before every use to promote proper flame height.
      3. Each time you burn your candle, allow the entire top layer of wax to become a liquid pool. This will prevent tunneling and increase fragrance throw.
      4. Ensure that the wax pool is free of debris.
      5. Burn your candle for no longer than 4 hours at a time.
      6. Extinguish with a wick dipper rather than snuffing or blowing out your candle.
      7. Allow your candle to cool completely before burning again.